Help answers

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Help answers

What the help assistant has been asked, and the answers waiting for you. Nothing the AI wrote is shown to other customers until you approve it here.

Waiting for you

The AI wrote these for one customer, then rewrote them with no customer details. Check the steps are right, then approve, edit or bin.

Answers that didn't help

Everything customers have asked

Every question put to Pip, newest first - the ones a written answer handled as well as the ones the AI wrote. This is what people are actually stuck on.

Live answers

Everything customers can be shown. Answers with more "didn't help" than "helped" are listed first.

Binned answers

Nothing here is shown to customers. Binning never deletes an answer, so you can read one again or put it back.

Things the builder can't do yet

From the written guide. Customers who ask about these get told plainly.